Terms & Conditions

These Terms of Service ("Terms") constitute a legally binding agreement between you and Boise Lumber, located at 2755 S Beverly St, Boise, ID 83709 ("we," "us," or "our"). By accessing our website at boiselumber.org, visiting our facility, or purchasing our products and services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must discontinue use of our website and services immediately.

Boise Lumber sells reclaimed lumber, new lumber, recycled wood products, and related hardware and accessories. Please be aware of the following:

All prices are quoted in US dollars and are subject to change without prior notice. Prices quoted for custom orders are valid for 30 days from the date of the quote unless otherwise stated.

• We accept cash, checks, and all major credit cards for in-person purchases.
• Custom orders and large orders may require a deposit of up to 50% at the time of order.
• Deposits are non-refundable once material processing has begun.
• Sales tax is applied in accordance with Idaho state and local tax requirements.
• Returned checks are subject to a $35 processing fee.

We want you to be satisfied with your purchase. Please review the following policies regarding orders, returns, and refunds:

• All lumber sales are final once the material has been cut, milled, or processed to custom specifications.
• Stock lumber in original condition may be returned within 7 days of purchase with a valid receipt for a full refund or exchange.
• Returned lumber must be in resalable condition — free of cuts, stains, fastener holes, or moisture damage not present at the time of sale.
• Delivery fees are non-refundable once the delivery has been completed.
• We reserve the right to assess a 15% restocking fee on returns of large or specialty orders.
• Claims for damaged or incorrect material must be reported within 48 hours of delivery or pickup.

All products are sold "as is" unless a specific written warranty is provided at the time of sale. To the fullest extent permitted by law:

For kiln-dried lumber, we certify that the material has been heat-treated to the temperature and duration specified at the time of service. We do not guarantee specific moisture content percentages after the lumber leaves our facility, as environmental conditions will affect moisture levels.

To the maximum extent permitted by applicable law, Boise Lumber and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• Your purchase, use, or inability to use our products or services
• Any errors, inaccuracies, or omissions in product descriptions or pricing
• Structural failure, property damage, or personal injury resulting from the use of lumber purchased from us
• Delays in delivery or processing of orders
• Any unauthorized access to or alteration of your personal information

In no event shall our total liability exceed the amount you paid for the specific product or service giving rise to the claim.

You may use boiselumber.org for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable federal, state, or local law
• Attempt to gain unauthorized access to any part of the website, server, or database
• Interfere with the proper functioning of the website
• Submit false, misleading, or fraudulent information through our contact forms
• Reproduce, duplicate, copy, or resell any part of the website without our written permission

All content on boiselumber.org — including text, images, graphics, logos, icons, and software — is the property of Boise Lumber or its content suppliers and is protected by US and international copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.

Our website may contain links to third-party websites or services that are not owned or controlled by Boise Lumber. We are not responsible for the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that we are not liable for any damage or loss caused by your use of any third-party website or service.

You agree to indemnify, defend, and hold harmless Boise Lumber and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of your violation of these Terms or your use of our products, services, or website.

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Ada County, Idaho.

We reserve the right to modify or replace these Terms at any time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes acceptance of the new Terms.

If you have questions about these Terms of Service, please contact us: