Your Privacy Matters

We believe in transparency about how we collect and use your information. This policy explains what data we gather, why, and how we protect it.

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Last updated: March 30, 2026

1. Introduction

Boise Lumber ("we," "us," or "our") operates the website boiselumber.org and provides lumber products and services from our facility at 2755 S Beverly St, Boise, ID 83709. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with our business.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

Personal Information You Provide

When you fill out a contact form, request a quote, or email us directly, you may voluntarily provide us with personal information, including:

Your name
Email address
Phone number (if provided)
Mailing or delivery address
Project details and lumber requirements
Business or company name

Automatically Collected Information

When you visit boiselumber.org, we may automatically collect certain information about your device and browsing activity, including:

IP address and approximate geographic location
Browser type and version
Operating system
Pages visited, time spent, and referring URL
Device type (desktop, tablet, or mobile)

3. How We Use Your Information

We use the information we collect for the following purposes:

Respond to Inquiries

To reply to your contact form submissions, quote requests, and email messages.

Process Orders

To fulfill lumber orders, schedule deliveries, and manage custom milling requests.

Improve Our Website

To understand how visitors use our site and improve the content, layout, and functionality.

Communicate Updates

To send you information about inventory, services, or promotions if you have opted in.

Legal Compliance

To comply with applicable laws, regulations, and legal processes.

Prevent Fraud

To detect and prevent fraudulent transactions and abuse of our services.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize your browser and remember certain information.

Types of Cookies We May Use

Essential Cookies: Required for the website to function properly, such as maintaining your session while you fill out a form.
Analytics Cookies: Help us understand how visitors interact with our site by collecting anonymous usage data (e.g., page views, time on site).
Preference Cookies: Remember your settings and preferences for future visits.

You can control cookie behavior through your browser settings. Disabling cookies may affect the functionality of certain features on our site.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to help us improve our website and business operations. These services may include:

Google Analytics — for website traffic analysis and visitor behavior insights
Google Maps — for displaying our location on the contact page
Email service providers — for processing and delivering contact form submissions
Web hosting providers — for serving and maintaining our website

These third parties have their own privacy policies governing how they use your information. We encourage you to review their policies. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions and email correspondence are retained for up to three years unless you request earlier deletion.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete data
The right to request deletion of your personal information
The right to opt out of marketing communications at any time
The right to data portability where technically feasible

To exercise any of these rights, please contact us at info@boiselumber.org. We will respond to your request within 30 days.

9. Children's Privacy

Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Boise Lumber

2755 S Beverly St
Boise, ID 83709
info@boiselumber.org

Have Questions About Your Data?

We're committed to transparency. If anything in this policy is unclear or you want to exercise your data rights, reach out and we'll help.